Professional Journey

Work Experience

9+ years of driving innovation across fintech and blockchain, from startup environments to established enterprises, managing products used by millions and processing billions in transactions.

Multiple Tech Companies

Advisor, Leadership and Consultant

Aug 2024 - Present
Dubai

Portfolio of Roles

Navayuvak Entrepreneurs | VP Ops & Mentor - Setup of accelerator, incubator, management training programs and investments

Crypto-Banking | VP Product

Toogle | Tech & Product Partner, SaaS on traveltech, payment gateway, networking & more

Reguard.ai | Consultant, RegTech

HebronChain | CPTO for RWA, Agriculture

INIA Global | Managing Consultant, CRM development

RG Media | Head of Strategy & Product

Products & Solutions

Crypto news (coinheadlines, timescrypto, altcoindesk, coinmedium)

Smart Contract Audit

Private KYC

ICO Listing

DEX Screener

On-chain investigation tools

37,500+ monthly page views
100,000+ reach
5,500+ followers

VAI Management

Product Manager | Fintech & Crypto Exchange

Jan 2022 - July 2024
Dubai

Reporting to Chairman, I was the single-point of guidance to all departments. Operator and decision maker on technical, ops, business, vendors, software development, product & project for 25+ crypto platforms - at the same time. Promoted from project to product role.

Products & Solutions

Ecosystem of 25+ crypto apps - CeFi & DeFi. Transactions in billions USD, userbase 150,000+

Crypto Exchanges such as koinbay, layerK, Payment Cards, Crypto banking, Neobank, Travel booking, Payment Gateway, Digital Payments, onramps offramps, Gift cards

Cross-chain DEX, staking, lending, Merchant solutions, Forex, Academy, Digital ID

Non-custodial wallet, institutional custody, Proprietary blockchain, Bridge

Key Achievements

Userbase 150,000+, Transactions in billions USD

Directed API integrations, feature developments, Departments SOPs, due diligence, UI/UX & QA. As a designated fintech subject matter expert, intervened to develop and manage other ecosystem products too

Panel Speaker at Gitex '22. Writer of Whitepapers, FAQs and roadmaps of all products

BML Munjal University

Professor

June 2021 - Dec 2021
Dubai, Mumbai

Visiting Faculty for Fintech and Banking Technology. I curated the curriculum and taught it.

Global PayEX

Operations Manager

Sept 2020 - Dec 2021
Mumbai

Reporting to COO, I took up ops, project, revenue, onboarding, revivals, stabilization, and SOP development for fortune clients.

Products & Solutions

Fintech for reconciliations and invoice tech. EIPP of Accounts Receivable & Accounts Payables for fortune companies - by integration with banks and ERPs with AI ML components

Key Achievements

0 to 100,000+ users within 5 months. Fortune clients mandated our stack to their entire distribution chain through my growth methods

Recognised by founder to hit the ground running from day 1. Entrusted with accounts from day 3. Critical accounts of VP Ops by end of Month. Mentored new managers on my approach

Strategist and trainer on user growth and revenue - to both our teams (BA, support, sales) and client's (leadership, sales, finance)

Acted as an intelligence & analytics wing of the clients to our departments and directors - for cross-sell, upsell and bespoke product policies for higher revenue

Mahagram Payments

Head of Projects

Mar 2017 - Aug 2020
Mumbai

Reporting to Founder, I took up product, project, strategic alliances, reforms, transformations, technical lead, GTM, B2B partnerships, vendor and government relations, and ops. Promoted from biz to project.

Products & Solutions

Fintech for Financial Inclusion through API, white label, self-brand and custom software, including NPCI's products

Remittances (IMPS), Payments, Kiosk Banking, Digital ID (Aadhaar), e-governance (PAN), Bill Payments (BBPS), Merchant Acquiring, POS and Biometrics

Key Achievements

375,000+ retail points, through B2C and B2B. Turned competitors to customers

Product: Developed custom software 0 to 1 with 550% upsell and only 9% to vendor. Guided API integrations, took up CRM development & PCI DSS

Ops: Reduced TAT from 4.5 weeks to 1.5 weeks of digital ID applications, 30 days to 4 days for BBPS ID activations, and 30+ days to 40 mins of immediate grievance resolutions on transactions and reconciliations

Business: Upsell 200%, Crossed 177% of targets - self generated leads, closed without founder director intervention. 257 outbound leads, Further 9444 all by self-sourced methods